Survey Name: Share Your Experience
Survey Taker: L.M.
From: Austin, TX
Comments: James and his staff were very helpful in obtaining the best mortgage for us. He explained each step of the process and the different types of mortgages available. He provided a link to an app for our phones that allowed him to push different loan scenarios to us so that we could see all of the closing costs and estimated monthly mortgage amounts. We were likewise able to upload all of the necessary documents for loan approval, etc. to his web site thus expediting the loan approval and closing processes and saving numerous trips back and forth to his office. James and his staff remained courteous and professional during the process even though we had numerous questions. James was likewise very prompt in answering any emails or phone calls. He and his staff were proactive in moving us through the application process and we received our approval very quickly. I have already recommended James and his team to a few people I work with who are considering a home purchase and will continue to do so with anyone I encounter in similar circumstances. It's both rare and refreshing to meet someone of his caliber these days and I highly recommend that you give him a call if you are in need of a mortgage or just some advice about the home-buying process.